You can file a complaint or signal to Financial Supervision Commission.



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FSC requires a Power of Attorney

Please attach all documents with the relevant information to the complaint

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1.A power-of-attorney shall be attached when the complaint is filed through a proxy;

2.If personal data are not provided, the Financial Supervision Commission (FSC) cannot ensure the handling of the complaint.

Information under Art. 13 from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Regulation (ЕU)2016/679) and Personal Data Protection Act (PDPA)

The Financial Supervision Commission, UIC 131060676, head office and registered office: Sofia, 16, Budapest Str., with representative the chair of FSC, is administrator of personal data pursuant to Regulation (ЕU) 2016/679 and Personal Data Protection Act (PDPA). The personal data you provide are collected, processed and stored by the FSC in order to review your complaint or signal. The information provided in the complaint shall not be disclosed to third parties, unless explicit consent and/or in cases provided for in law.

The personal data submitted with the complaint or the signal are stored in the FSC for a period of five years. The Financial Supervision Commission provides the necessary measures to protect your personal data in accordance with Regulation (EU) 2016/679, PDPA and the FSC's Personal Data Protection Policy. Every natural person has right of access to personal data concerning him/her processed by the FSC, right to erase, the right to correct and limit the processing thereof, as well as the right to data portability under the terms of Regulation (EU) 2016/679 and the current Bulgarian legislation.

If you decide that your personal data protection rights have been violated, you have the rightto file a complaint before the FSC at the above address to the Commission for Personal Data Protection, 2, Tsvetan Lazarov Blvd., Sofia, (, as well as to defend your rights in court.